Fly Bangalore Vacations Policies, Terms, and Conditions

🌐 Fly Bangalore Vacations

PRIVACY POLICY

Fly Bangalore Vacations

Effective Date: 03 January 2026

Fly Bangalore Vacations (“Fly Bangalore Vacations”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of its members. This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal data when you use our website and mobile application (collectively, the “Platform”).

This Platform is membership-based and invite-only. Accounts are created only for users who have already purchased a Fly Bangalore Vacations membership offline and have been provided login credentials by us. There is no public sign-up, enquiry, or payment functionality on the Platform.

1. Applicability & Scope

This Privacy Policy applies to:

  • Members using the Fly Bangalore Vacations mobile application
  • Members accessing the Fly Bangalore Vacations website
  • Personal data collected offline through physical forms at the time of membership purchase

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

All personal data is primarily collected offline at the time a membership plan is purchased. This information is then securely stored to enable account creation and service delivery.

a. Personal Information

  • Full name
  • Mobile number
  • Email address
  • Residential address
  • Nationality
  • Occupation (if provided)

b. Travel & Membership Information

  • Membership plan details and validity
  • Travel preferences
  • Destinations covered under the purchased plan
  • Booking requests and booking history
  • Itinerary-related details

c. Family / Companion Information

  • Names and ages of accompanying family members, including children, if travelling
  • This data is collected only to plan travel, accommodation, and related services

We do not create independent profiles for companions or children.

d. App Usage Information

  • Login and access timestamps
  • Booking request activity
  • Feature usage and basic diagnostic data

We do not collect sensitive personal data such as financial details, biometric data, or health information through the Platform.

3. Invite-Only Account Model

  • Users cannot create accounts themselves
  • Login credentials are issued only after offline verification and payment
  • Access is restricted to verified members only
  • Downloading the app alone does not grant access

4. Purpose of Data Processing

  • Creating and managing member accounts
  • Providing access to membership benefits
  • Coordinating and managing travel bookings
  • Communicating service-related information
  • Improving service quality and user experience
  • Internal analytics and operational efficiency
  • Compliance with legal and regulatory obligations

5. Lawful Basis for Processing (GDPR-Aligned)

  • Contractual necessity – to deliver services arising from a purchased membership
  • Legitimate interests – service communication, analytics, and operational improvements
  • User consent – voluntarily provided at the time of offline form submission and membership purchase

6. Marketing & Communication

  • We may communicate via WhatsApp, SMS, email, phone calls, Meta Ads, and Google Ads
  • Communication may include service updates, travel coordination, plan-related information, and relevant offers
  • Members may opt out of non-essential promotional communication at any time by contacting us

7. Data Storage & Security

  • Secure cloud infrastructure (Supabase)
  • Role-based access control (RBAC)
  • Row-level security (RLS) policies
  • Restricted internal access on a need-to-know basis

8. Third-Party Sharing

We do not sell or rent personal data.

9. Children’s Data

Information relating to children (name and age) may be collected only when they are travelling with a member.

10. Data Retention & Deletion

Requests can be sent to support@flybangalorevacations.com.

11. User Rights

  • Access their personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Object to or restrict certain processing activities
  • Withdraw consent for promotional communication

12. International Data Transfers

Personal data may be stored or processed on a secure cloud infrastructure that may be located outside India.

13. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India, with exclusive jurisdiction in Bengaluru, Karnataka.

14. Contact Information

Email: support@flybangalorevacations.com

TERMS & CONDITIONS

Fly Bangalore Vacations

Effective Date: 03 January 2026

These Terms & Conditions govern access to and use of the Fly Bangalore Vacations website and mobile application (“Platform”). By using the Platform, you agree to be bound by these Terms.

1. Membership-Based Platform

  • The Platform is accessible only to existing members
  • Memberships are purchased offline at Fly Bangalore Vacations offices
  • Login credentials are issued after verification and payment
  • There is no public registration, enquiry, or online payment facility

2. Nature of Services

  • Long-term travel membership plans (3 / 5 / 10 years)
  • Travel planning, coordination, and booking facilitation
  • Booking management through the Platform after membership purchase

The Platform is a service management tool, not an online travel marketplace.

3. Payments & Refund Policy

  • All payments are made offline
  • No payment gateways are integrated into the Platform
  • Membership fees are non-refundable
  • Memberships are not auto-renewed

Once a membership is purchased, no refunds are permitted, whether paid in full or in instalments.

4. Travel Bookings & Cancellations

  • Booking requests submitted through the Platform are reviewed by our team
  • Final confirmation is done after discussion and verification
  • Once a booking is approved and processed, no cancellation or refund is permitted
  • Third-party provider terms may apply independently

5. User Obligations

  • Provide accurate and complete information
  • Use the Platform only for legitimate travel-related purposes
  • Maintain confidentiality of login credentials
  • Refrain from unauthorised access, misuse, or disruption of the Platform

6. Limitation of Liability

  • Delays, cancellations, or changes caused by third-party service providers
  • Events beyond reasonable control (force majeure)
  • Indirect or consequential losses

Our role is limited to facilitation and coordination.

7. Intellectual Property

All content, branding, trademarks, and materials on the Platform are the property of Fly Bangalore Vacations.

8. Suspension & Termination

  • These Terms are violated
  • Fraud, misuse, or unauthorised activity is detected
  • Required by law or regulatory authorities

9. Modifications

Continued use of the Platform constitutes acceptance of the revised Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India, with exclusive jurisdiction in Bengaluru, Karnataka.

11. Contact Information

Email: support@flybangalorevacations.com